Because of its inherent nature, wood will expand and contract in accordance with its environment. Temperature, humidity, and other changeable conditions often affect wood movement, therefore a limited guarantee will apply. We guarantee all our products (except those otherwise specified) for one year from date of shipment. Guarantees do not apply for improper storage, handling, or finishing on part of the Customer. Any items claimed to be defective must be returned to us prepaid for our inspection. Doors 42" and over carry no guarantees against warpage. Warpage less than 5/32 is not considered a defect. Doors without a SOLID panel carry no guarantee against warpage. This guarantee does not apply to cost incurred after products leaves our plant. All claims against product must be made while product is still in the white.
Since all orders are custom made to the Customers sizes, cancellation is not possible after the order is sent to our shop and cutting has begun, we are not responsible for any incorrect information received from the customer.
WE ACCEPT ORDERS ONLY BY : E-MAIL, FAX, OR MAIL
Return Policy ON HARDWARE
Because of our very low pricing, restocking would kill us just in accounting time. Therefore we suggest you are familiar with the products before taking advantage of our near wholesale deals, as we do not have a return policy. But, of course we honor the manufactures full warranty.